英语词汇“service level agreement”的英英意思、用法、释义、翻译、读音、例句、短语、词组-英语词典

单词	service level agreement
释义	Business service level agreementnoun [ C ] ukusabbreviation SLA COMMERCE an agreement between a business providing a service and a customer, stating what is being provided, quality levels, etc.: The center's service level agreement states that 80% of calls will be answered within 30 seconds.
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