英语词汇“customer relationship management”的英英意思、用法、释义、翻译、读音、例句、短语、词组-英语词典

customer relationship managementnoun [ U ]

abbreviation CRM specialized

ways that a company can encourage customers to like it and buy from it, for example by using software to look at information it has about its customers and by using social media:

Customer relationship management, or CRM, has been a hot topic since the early 1990s, when database-driven systems began to help companies gather better data on their customers.

Banks spend heavily on customer relationship management (CRM) systems to predict customer defections.

More examples

Technological solutions in the area of customer relationship management have made it possible for more firms to assess the effects of their marketing activities.
Core business processes like supply chain management and customer relationship management are handled by standard software packages.
He founded Siebel Systems, which specialized in customer relationship management software.
They provide low-cost finance and accounting, procurement and customer relationship management services for clients.

Thesaurus: synonyms and related words

Advertising and marketing

ad
ad agency
adman
advert
advertise
copywriter
CRM
cross-promote
cross-selling
flier
flyer
freesheet
mailshot
ono
overvalue
own brand
patter
personal ad
PR
want ad

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You can also find related words, phrases, and synonyms in the topics:

Computer concepts

单词	customer relationship management
释义	English Business customer relationship managementnoun [ U ] abbreviation CRM specialized ways that a company can encourage customers to like it and buy from it, for example by using software to look at information it has about its customers and by using social media: Customer relationship management, or CRM, has been a hot topic since the early 1990s, when database-driven systems began to help companies gather better data on their customers. Banks spend heavily on customer relationship management (CRM) systems to predict customer defections. More examples Technological solutions in the area of customer relationship management have made it possible for more firms to assess the effects of their marketing activities. Core business processes like supply chain management and customer relationship management are handled by standard software packages. He founded Siebel Systems, which specialized in customer relationship management software. They provide low-cost finance and accounting, procurement and customer relationship management services for clients. Thesaurus: synonyms and related words Advertising and marketing ad ad agency adman advert advertise copywriter CRM cross-promote cross-selling flier flyer freesheet mailshot ono overvalue own brand patter personal ad PR want ad See more results » You can also find related words, phrases, and synonyms in the topics: Computer concepts customer relationship managementnoun [ U ] ukusabbreviation CRM, also customer management, also consumer management, also relationship management COMMERCE, MARKETING the plan and system that a business has for dealing with customers over a period of time: Customer relationship management aims to attract and retain customers in a cost-effective way.
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