onboarding
noun /ˈɒnbɔːdɪŋ/
/ˈɑːnbɔːrdɪŋ/
[uncountable] (business)- the process of ensuring a new employee or customer becomes familiar with an organization or its products or services
- We offer a full training and onboarding programme.
- Client onboarding is a critical time for any business.