courtesy call
noun /ˈkɜːtəsi kɔːl/
/ˈkɜːrtəsi kɔːl/
- (also courtesy visit)a formal or official visit, usually by one important person to another, just to be polite, not to discuss important business
- a phone call from a company to one of its customers, for example to see if they are satisfied with the company’s serviceTopics Phones, email and the internetc2