total quality management
noun /ˌtəʊtl ˌkwɒləti ˈmænɪdʒmənt/
/ˌtəʊtl ˌkwɑːləti ˈmænɪdʒmənt/
[uncountable] (abbreviation TQM)
- a system of management that considers that every employee in an organization is responsible for keeping the highest standards in every aspect of the company’s work