| 单词 |
complaints procedure |
| 释义 |
complaints procedure complaints procedure Any mechanism in the UK that insures that complaints about care services are dealt with effectively and in a timely manner.
Examples
Auditing comments and complaints received; categorising reasons for failure; naming the worker responsible for a particular complaint; encouraging collective discussion; problem solving before implementing solution and feedback to complaints team to improve future practice. |
| 随便看 |
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