释义 |
Quality Cost Quality CostThe expenses a company incurs to improve the quality of its products. Quality is the state of being superior to something else. For example, if a company uses a more durable raw material to make its products, the material is usually more expensive, which causes the company to incur a quality cost. However, poor quality can also result in costs. For example, customers may complain about defective products that may be replaced for free, which costs the company lost revenue. |