two-star rating

two-star rating

A rating that was accorded an acute hospital trust in the UK, based on the now-extinct NHS star rating system which assessed an NHS organisation’s performance in terms of service to its patients; two-star trusts were regarded as performing well overall, but not to the consistently high standards of three-star trusts, based on the Healthcare Commission’s Performance Indicators (PIs). The Commission’s PIs were divided into Capacity targets, Clinical targets, Key targets, Patient focus targets, and its service to its patients (e.g., efficiency, reducing treatment waiting times, etc.). In 2006, Annual Health Checks replaced the star system and examined a broader palette of issues, trying to make better use of the data, and focus on measuring what actually mattered to the hospital users and service providers.