a facility enabling customers to make use of banking services, such as oral payment instructions, account movements, raising loans, etc, over the telephone rather than by personal visit
Examples of 'telephone banking' in a sentence
telephone banking
She then tried to use telephone banking but call centre staff alerted the fraud protection team.
The Sun (2016)
She used the telephone banking system to check that the money had been credited to her account and then made the transfer.
Times, Sunday Times (2007)
They will then be able to use the full telephone banking service, including makingmoney transfers and setting up direct debits.