| 单词 | customer relations |
| 释义 | > as lemmascustomer relations customer relations n. originally U.S. (the state of) the relationship between a business and its customers; the department of a business concerned with establishing or maintaining a good relationship with customers, or (more generally) the area of business relating to this. ΘΚΠ society > occupation and work > business affairs > a business or company > [noun] company1532 society1623 office1647 Co1679 concern1681 business1728 establishment1832 outfit1833 business administration1852 customer relations1920 enterprise1930 label1968 MNC1971 1920 Boston Post 19 Mar. 21/4 Both the manufacturer and the merchant..take into account their relation to all of the various phases of business such as sales, stock, delivery, collections and in fact the whole structure of customer relations. 1934 Amer. Marketing Jrnl. 1 163/2 A time when customer relations are sensitive and should be stable if business is to be done at all. 1978 Globe & Mail (Toronto) (Nexis) 31 Aug. A month later, Marnie got a letter back from the cosmetic company's customer relations department. 1980 N.Y. Times (Nexis) 3 Aug. x. 1/1 The Philadelphian who was snowbound in Toronto received a refund from customer relations for the $30 extra she had paid. 1997 Bristol Post (Nexis) 12 Aug. She also studies leisure and tourism and plans to work in customer relations or as an air hostess. 2002 D. Goleman et al. Business: Ultimate Resource 1235/1 Low emotional capital can result in conflict between staff, poor teamwork, and poor customer relations. < as lemmas |
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