He received a phone message suggesting that he might apply.

That included 1,000 who, after listening to the introductory phone message, decided that the organisation was not for them.

When he eventually got a phone message from that one agent, saying she loved it, he was so excited he kept the message for a year.

And on the way back he leaves a phone message and it's horrendous.

Abnormal or suspect transactions can instantly be verified with a mobile phone message to the customer.