The most common method of approach was by telephone (52 per cent) though 37 per cent received a letter and 36 per cent an email.

No particular method of approach was prescribed, as case-management decisions were case-specific.

The general method of approach to resolve these complications follows two steps.

Select a method of approach when beginning the inventory process.

During missions, members actively chat, post and talk about the presented puzzles and possible methods of approach.