If a user had a 100-line-long poem they wanted to post, the chat software would have accepted and posted it.

For example, before the widespread use of chat software, reference questions were often answered via phone, fax, email and audio conferencing.

The company provides live chat software with click-to-call and intelligent engagement features.

It has full support for in-client chat which allows the user to participate in chat rooms without a need for separate chat software, which means less processor and memory usage.