This was described as a 'serious wake-up call' for urgent improvement.

The report stressed the need for urgent improvement of both public administration and the judicial system.

A score of two means 'improvement required', one denotes 'major improvement required' and zero means 'urgent improvement required'.

His committee has called for urgent improvements to ensure that patients are protected during a second wave.

In all, nine of the chains had restaurants rated zero - in need of 'urgent improvements'.